Terms & Conditions
Wholesale & Resell Inquiries
Thank you for your interest in reselling our products. We offer wholesale pricing to qualified resellers and are always looking for new partnerships. As a reseller, you'll have access to our full product line at discounted prices, as well as marketing materials and support to help you promote and sell our products. To qualify for wholesale pricing, you'll need to provide proof of your business license and resale certificate. Please contact us at
We look forward into working with you!
Customer Care
Return and Exchange Policy:
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We offer a 30-day return policy for most items in new, unused condition.
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To request a return or exchange, please contact us at info@superlitshop.com within 30 days of receiving your order.
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Customers are responsible for return shipping costs
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Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
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Warranty Information:
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Our products are covered by a 1-year warranty from the date of purchase.
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To make a warranty claim, please contact us at info@superlitshop.com with your order number and a description of the issue.
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The warranty covers defects in materials and workmanship, but does not cover normal wear and tear or damage caused by misuse.
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Customer Service Hours and Contact Information:
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Our customer service team is available Monday-Friday, 9am-5pm HST.
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You can reach us by email at info@superlitshop.com
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We strive to respond to all inquiries within 24 hours.
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Shipping and Delivery Policy:
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We offer free standard shipping on all orders within the continental US with an order of $50 or more.
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Expedited shipping options are available at an additional cost.
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Estimated delivery times are provided at checkout, but please note that these are estimates and may be affected by factors such as weather or other unforeseen circumstances.
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There is no international shipping beside Canada. If you are from any other country and wish to make a purchase. Please be contact info@superlitshop.com
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Privacy Policy:
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We respect your privacy and will not share your personal information with third parties without your consent.
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Please refer to our separate privacy policy for more information on how we collect, use, and protect your personal information.
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Payment Methods:
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We accept Visa, Mastercard, American Express, and PayPal.
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All prices are in US dollars.
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Dispute Resolution:
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In the event of a dispute, we will work with you to resolve the issue in a fair and timely manner.
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If we are unable to reach a resolution, you may file a claim through an alternative dispute resolution service or small claims court, if applicable.
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By using our website, you agree to these terms and conditions. We reserve the right to update or modify these terms and conditions at any time without prior notice. If you have any questions or concerns, please don't hesitate to contact us."